Monitoring and evaluation of education projects in Thinkthrough Consulting Private Limited (TTC)
Student name: Ms Mancy Tomar
Guide: Dr Venkataraman L N
Year of completion: 2018
Host Organisation: Thinkthrough Consulting Private Limited (TTC)
Supervisor (Host Organisation): Ms Yllaylee Das
Abstract: India being an emerging economy has seen a decrease in the development aid
being received, which increases their dependence on funds from CSR. While it is
mandatory for companies to follow the CSR mandate if they come under the
purview of it, it emphasises on the need for accountability and transparency. This
added accountability puts a pressure on the organizations to focus on results. In
order to account for the progress, the organizations conduct monitoring and
evaluation. It is an important part of the project cycle and improves the
performance and management of outputs, outcomes and impact. Thinkthrough
Consulting (TTC) is the PME agency hired by a public sector company to monitor
their CSR projects. For these projects TTC has adopted Results Based
Management (RBM) Monitoring Framework. All actor’s in Results Based
Management Framework contribute directly or indirectly on results. It is different
from a conventional monitoring systems as the baseline data determines the
problem or the situation and it focuses on the perceptions of change among the
stakeholders. The public sector company in partnership with development
organizations is implementing the CSR projects. This documents further compares
two education projects; one that failed to fit in the framework and the other that
worked. While the framework adopted has standard common indicators set, it
becomes a challenge to monitor the progress of different projects as it is not
necessary they fit in the framework. What the PME agency fails to realise is this.
Since the projects works on different projects from different sectors: WASH,
Education and Elder Care, the requirements differ accordingly. Further in the
document, there are several other gaps identified in the monitoring systems and
analysis of the projects.
